Privacy Policy

Last updated: April 2026

1. Data Controller

SalOS is operated by Nuno Correia, based in Castro Marim, Portugal and Krakow, Poland. For data protection inquiries, contact us at [email protected].

2. Data We Collect

When you use our website or services, we may collect:

  • Contact information: name, email address, phone number, company name
  • Account data: login credentials, role, organisation settings
  • Operational data: harvest records, lab results, inventory, sales data entered into the platform
  • Usage data: pages visited, features used, session duration
  • Technical data: IP address, browser type, device information
  • Communication data: messages sent through contact or demo request forms

3. How We Use Your Data

We process your data for the following purposes:

  • Providing and maintaining the SalOS platform
  • Processing demo requests and contact form submissions
  • Sending service-related communications (account setup, updates, support)
  • Generating invoices and managing subscriptions
  • Improving our platform based on usage patterns
  • Complying with legal obligations (tax, food safety reporting)

4. Legal Basis for Processing

We process your data based on: (a) contractual necessity — to provide the services you subscribed to; (b) legal obligation — tax records, DGAV reporting; (c) legitimate interest — improving our platform, preventing fraud; (d) consent — for marketing communications, which you can withdraw at any time.

5. Data Retention

We retain your data for the duration of your active subscription plus 90 days after cancellation for data export. Tax and invoicing records are retained for 10 years as required by Portuguese law. You may request deletion of non-legally-required data at any time.

6. Data Sharing

We do not sell your data. We may share data with:

  • Cloud infrastructure providers (hosting within the EU)
  • Payment processors (for subscription billing)
  • Email service providers (for transactional emails)
  • Tax authorities (when legally required)

7. Data Security

We implement industry-standard security measures including: HTTPS encryption for all data in transit, row-level security isolating each producer's data, encrypted database storage, regular security audits, and access controls with role-based permissions.

8. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access — request a copy of your personal data
  • Rectification — correct inaccurate data
  • Erasure — request deletion of your data
  • Portability — receive your data in a structured format
  • Object — object to processing based on legitimate interest
  • Withdraw consent — for any consent-based processing

9. Cookies

Our website uses only essential technical cookies required for the site to function (language preference, session management). We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email to active subscribers. The latest version is always available at salos.net/privacy.

11. Contact

For any privacy-related questions or to exercise your rights, contact us at [email protected].